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    Submittion of issues Empty Submittion of issues

    Post by Admin on Tue Nov 01, 2011 8:13 am

    Please remember when adding an issue to send in your data about your system.

    Like:
    Which OS, which build
    Which Processor
    Which Ram, graphics etc.
    Which NIC etc

    This will make it easier to determon which Troubleshooting we can provide

    Admin


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    Submittion of issues Empty Re: Submittion of issues

    Post by Tim_VO on Tue Nov 01, 2011 10:56 am

    To easily do this you can take the following steps:

    First, you should make sure to have directX installed. ;-)

    Depending on your OS:

    XP: start --> run --> dxdiag

    Vista/Win7: start --> type 'dxdiag' in the search field

    Hit enter.

    You'll now see the directX diagnostic program with many tabs depicting details about your computer. Hit the button labeled "Save all Information" at the bottom and save it in *.txt format.

    Open the file and paste it into the forum. Voila, we have what we need. Note that not all information is relevant, the file contains a lot of obsolete information.

    kind regards

    Tim_VO

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